While not directly subject to the DMCA it’s Server24’s policy to respond to clear notices of alleged copyright infringement. Our response to these notices may include removing or disabling access to material claimed to be the subject of infringing activity and/or terminating subscribers. If we take action in response to a notice, we may try to notify the alleged infringer or the operator of the affected site.

We may also document notices of alleged infringement on which we act.

This page provides instructions for filing the following types of complaints:

• Infringement Notification
• Counter notification

To file a notice of infringement with us, please file a complaint by sending an e-mail to abuse@server24.net. Please note that you will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a product or activity is infringing your copyrights. Indeed, in a past case (please  see http://www.onlinepolicy.org/action/legpolicy/opg_v_diebold/ for more information), a company that sent an infringement notification seeking removal of online materials that were protected by the fair use doctrine was ordered to pay such costs and attorneys fees. The company agreed to pay over $100,000. Accordingly, if you are not sure whether material available online infringes your copyright, we suggest that you first contact an attorney.

The administrator of an affected site or the provider of affected content may make a counter notification by sending an e-mail to abuse@server24.net. When we receive a counter notification, we may reinstate the material in question.

Please note that you will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a product or activity is not infringing the copyrights of others. Accordingly, if you are not sure whether certain material infringes the copyrights of others, we suggest that you first contact an attorney. 

When filling out your counter notice e-mail, please be sure to identify the specific URLs or other unique identifying information of material that Server24 has removed or to which Server24 has disabled access.

For services that do have account holders, Server24 will, in appropriate circumstances, terminate repeat infringers. If you believe that an account holder or subscriber is a repeat infringer, please follow the instructions above to contact Server24 and provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer.